Terms of Service & License Agreement

In this Agreement, unless the context otherwise requires:

• "Company," "we," "us," or "our" refers to GTANALYZE SOLUTIONS PRIVATE LIMITED, a company incorporated under the laws of the Republic of India, bearing GSTIN 33AALCG6598F1Z7, with its registered office in Chennai, Tamil Nadu.
• "Platform" refers to the GoTo Atlas web application, its APIs, related services, documentation, and any successor products.
• "User," "you," or "your" refers to any individual or entity that accesses, registers on, or uses the Platform.
• "Services" means all features, tools, analytics, support, and functionality made available through the Platform.
• "Agreement" means these Terms of Service and License Agreement collectively.
• "Content" means all data, text, maps, reports, analytics, and other materials generated by or uploaded to the Platform.
• "Subscription" means any paid plan, credit purchase, or billing arrangement associated with your account.

By creating an account, accessing the Platform, or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to these terms, you must immediately cease all use of the Platform.

We reserve the right to modify, amend, or replace these terms, pricing, features, policies, and any aspect of the Platform at any time and without prior notice. Your continued use of the Platform following any changes constitutes acceptance of the revised terms.

Subject to your compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes during the term of your Subscription.

This license does not convey any ownership interest in the Platform, its underlying technology, intellectual property, trade secrets, or proprietary methodologies. All rights not expressly granted herein are reserved by the Company.

You shall not, directly or indirectly:

1. Copy, modify, distribute, sell, lease, sublicense, or create derivative works based on the Platform;
2. Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any part of the Platform;
3. Use the Platform to build a competing product or service;
4. Remove, alter, or obscure any proprietary notices, labels, or markings;
5. Share login credentials or allow unauthorized third parties to access your account;
6. Use automated scripts, bots, or scraping tools to access the Platform beyond approved API limits;
7. Use the Platform in violation of any applicable laws, regulations, or third-party rights;
8. Attempt to circumvent security measures, rate limits, or access controls.

The Platform is provided on a self-service, best-effort basis. While we strive to deliver reliable and useful Services, you acknowledge and agree that:

• We make no guarantees regarding product quality, accuracy, completeness, or fitness for any particular purpose;
• Service availability, uptime, and performance are not guaranteed and may vary;
• Support is provided at the sole discretion of the Company and is not an obligation;
• Product access, features, and support levels are subject to platform discretion and may be modified, limited, or discontinued at any time.

Certain features of the Platform require payment. By purchasing credits, subscribing to a plan, or making any payment, you agree to pay all applicable fees as described at the time of purchase. All prices are subject to change without notice.

Payments are processed through third-party payment processors. We are not responsible for any errors, delays, or issues arising from the payment processor's systems.

All applicable taxes, including GST, will be added to the amounts payable where required by law.

ALL PAYMENTS MADE TO THE COMPANY ARE FINAL AND NON-REFUNDABLE.

No refunds, credits, exchanges, or adjustments shall be issued under any circumstances, including but not limited to: dissatisfaction with the Services, failure to use purchased credits, account termination, service modifications, downtime, or any other reason whatsoever.

By making any payment, you expressly acknowledge and agree to this No Refund Policy. You waive any right to dispute, charge back, or seek reversal of any payment made to the Company.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

1. The Company, its directors, officers, employees, affiliates, and agents shall bear zero liability for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or any other intangible losses arising out of or in connection with your use of (or inability to use) the Platform.
2. The Company shall not be liable for any losses, damages, costs, or claims arising from: service interruptions, data loss, security breaches, third-party actions, force majeure events, or any decisions made based on information provided by the Platform.
3. In no event shall the Company's total aggregate liability exceed the amount actually paid by you to the Company in the thirty (30) days immediately preceding the event giving rise to the claim, or INR 1,000 (Indian Rupees One Thousand), whichever is lower.
4. No legal claims, disputes, or liabilities — whether civil, criminal, administrative, or otherwise — may be raised locally or globally against the Company, its directors, officers, or agents, to the maximum extent permitted by law.

THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE COMPANY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, affiliates, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

1. Your use of the Platform or Services;
2. Your violation of this Agreement or any applicable law;
3. Your infringement of any third-party rights;
4. Any content or data you upload, transmit, or make available through the Platform;
5. Any dispute between you and any third party related to the Services.

The Company may suspend or terminate your access to the Platform at any time, for any reason or no reason, with or without notice. Upon termination:

• All licenses granted herein shall immediately cease;
• You must discontinue all use of the Platform;
• No refunds shall be issued for any unused credits, prepaid fees, or subscription periods;
• Provisions that by their nature should survive (including Limitation of Liability, Indemnification, and Governing Law) shall survive termination.

Your use of the Platform is subject to our data practices. By using the Platform, you consent to the collection, processing, and storage of your data as necessary to provide the Services. We may retain transactional records for legal compliance and audit purposes.

This Agreement shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict-of-law provisions.

Any disputes, claims, or proceedings arising out of or relating to this Agreement or the Platform shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India. You irrevocably submit to the exclusive jurisdiction of such courts and waive any objection to venue or inconvenient forum.

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

This Agreement constitutes the entire agreement between you and the Company regarding your use of the Platform and supersedes all prior or contemporaneous communications, proposals, representations, and agreements, whether oral or written. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

For any questions regarding this Agreement, please contact:

GTANALYZE SOLUTIONS PRIVATE LIMITED
Email: Request@gotoanalyze.com
GSTIN: 33AALCG6598F1Z7
Jurisdiction: Chennai, Tamil Nadu, India